What Areas Do InSync IT Cover?

We can provide IT support and IT services to any client in the United Kingdom using our remote technology. However, most of our onsite customers are based regionally in either the North West of England or West Yorkshire.

Our head office is based in Shaw, near Oldham in Lancashire which closely borders Greater Manchester and West Yorkshire with excellent motorway network access enabling us to service many locations.

InSync IT Services coverage areas

For Remote Only IT support & services and with today’s fast growing technology, the progress of the remote software combined with increased internet connection speed available, we are able to support clients across the UK at a click of a button. So if you need our IT support services, we can be there for you no matter where your location.

For Onsite IT support & services, we generally accept clients that are based within the catchment areas. InSync IT find it easier to support clients closer to our office base as this way you benefit from a quicker response time as travel time reduces to a minimum for onsite support visits, emergencies or priority call outs.

PLEASE NOTE: We can still provide cover for clients with central operations within our catchment areas but who have further locations or satellite offices outside of these areas, through remote support over the internet or organised onsite visits.

The main catchment areas we cover are:



The North West, Lancashire, Greater Manchester, North Cheshire, West Yorkshire

Shaw, Royton, Oldham, Saddleworth, Chadderton, Middleton, Rochdale, Manchester, Bury, Bolton, Wigan, Warrington, Ashton, Glossop, Hyde, Blackburn, Burnley, Prestwich, Leigh, Stockport, Wilmslow, Cheadle, Trafford, Altrincham, Sale, Stretford, Salford, Brighouse, Dewsbury, Huddersfield, Halifax, Bradford, Leeds

The above list is non exhaustive, but should give you an idea of coverage.

To give you a more detailed example of where we cover, please see the map below which has 3 main areas of coverage. Click the areas to get an explanation of the coverage and if a call out charge applies.

Call-out charges



Call-out charges depend on if you are a Home, Business, School or Education user, generally if you are local then there is NO charge for call-outs.

Call-out charges (if they apply) are only small, they cover the costs of the extended journey to reach you. Actual call-out charges can be found in the Rates & Charges page under the relevant section which apply to you.

NOTE: For business and education users, the call-out charges can usually be waived if a contract is taken out or the work carried out is substantial enough, following an initial first or emergency visit to site. There is no call out charges for an initial consultation visit for quotes.

Call-out map and chart



This chart correlates with the map below to explain when a call-out charge applies.

Home Users Business Users
(Also see Note above)
Education Users
(Also see Note above)
Zone 1 - Green FREE Call-out FREE Call-out FREE Call-out
Zone 2 - Blue Call-out Charge FREE Call-out
(if in Support Contract)
FREE Call-out
(if in Support Contract)
Zone 3 - Red Call-out Charge FREE Call-out
(if in Support Contract)
FREE Call-out
(if in Support Contract)
Zone 4 - Outside Call-out Charge FREE Call-out
(if in Support Contract)
FREE Call-out
(if in Support Contract)



Unsure if we cover your area?



If you’re location is not listed or within the predefined zones 1,2 & 3, don’t worry – the chances are we’re still happy to help you, remember we can carry out remote fixes over the internet to anywhere and for visits we may also cover locations outside of the above catchment areas, please call to discuss the options.